CERN Accelerating science

VM creation problems on OpenStack Cloud

Date & time of incident: 
Friday, September 6, 2013 - 15:30
Incident Description: 

A configuration issue on the hypervisors of the Cloud Infrastructure service has caused Virtual Machine creations to fail since 15:30.

This issue is being solved, and we expect service to be fully restored in the coming hours.


Apologies for the inconvenience.

Service Element Affected: 
Server Provisioning Service
Specific Service detail: 
Cloud Infrastructure service
Service is degraded
Resolution date: 
Fri, Sep 6, 18:00
Expected resolution or Next Update Time: 
Friday, September 6, 2013 - 18:00
Posted by: 
Unit responsible for resolution: 
IT Department