CERN Accelerating science

Licence servers affected

Date & time of incident: 
Tuesday, July 2, 2013 - 17:17
Incident Description: 

Licence servers for multiple software tools, notably for Electronics Design Software, Mechanical Design software and also other tools are affected by the incident with hypervisor in the computer centre.

Users are kindly asked to try again a bit later, as the licence servers should recover automatically as soon as the server machines are again fully available. 


Service Element Affected: 
Electronics Design Software Service
Specific Service detail: 
Ansys, Cadence, Matlab, Xilinx, SafeFme etc. (waiting resolution of hypervisor storage incident.)
Service is degraded
Resolution date: 
Tue, Jul 2, 21:00
Posted by: 
Unit responsible for resolution: 
IT Department