CERN Accelerating science

Drupal hosted web sites unavailable

Date & time of incident: 
Saturday, April 20, 2013 - 23:34
Incident Description: 

All drupal hosted web sites were unavailable due to total power loss on systems hosting the service.

Most systems experienced power loss on both redundant power supplies, the incident affected also cluster

network interconnect resulting in inability of surviving systems to restore the service automatically.

Service had to be restored by human intervention at 04:38.







Service Element Affected: 
Multiple Services
Service is unavailable
Resolution date: 
Sun, Apr 21, 04:38
Posted by: 
Unit responsible for resolution: 
IT Department