CERN Accelerating science

DNS Load-balanced IP aliases not updated

 
Date & time of incident: 
Thursday, July 4, 2013 - 18:00
Incident Description: 

Some 29 DNS load-balanced IP aliases (see complete list below) have not been updated since yesterday at 18:00 until this morning at 09:15. This may have caused unavailability of some of the services behind those IP aliases. The root cause of this incident was a side effect related with actions performed on the DNS Load Balancing service to overcome problems derived from the incident which affected virtual machines on the 2nd of July (http://itssb.web.cern.ch/service-incident/virtual-machines-affected-hype...).

 

Service Element Affected: 
Multiple Services
Any other affected service(s): 
The complete list of affected IP aliases includes: aiadm.cern.ch aiplus6.cern.ch aiplus6-testing.cern.ch aisusie.cern.ch aisusie-dev.cern.ch castorrepack.cern.ch cosmic.cern.ch dyn-test.cern.ch foremanlb.cern.ch foreman-test.cern.ch fts3lb.cern.ch git.cern.ch git-dev.cern.ch git-ha-dev.cern.ch ibex.cern.ch ibex-cloud-controller.cern.ch it-puppet-masters-public.cern.ch lbaas.cern.ch lcg-argus.cern.ch lxplus-acron.cern.ch lxplus-large.cern.ch lxplus-xlarge.cern.ch odadb.cern.ch openstack.cern.ch site-argus.cern.ch site-bdii.cern.ch test-lfc-atlas-ro.cern.ch top-bdii.cern.ch twikiai.cern.ch
Impact: 
Service is degraded
Status: 
Resolved
Resolution date: 
Fri, Jul 5, 09:15
Posted by: 
IT-PES
Unit responsible for resolution: 
IT Department