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3 MySQL databases affected by VM network issue

Date & time of incident: 
Wednesday, July 3, 2013 - 15:14
Incident Description: 

Three DB On Demand databases: lcdmokka, crmgiv01 and piwik13 are down due to a network issue on the underlying virtualisation infrastructure. Network was lost and the machine is being live migrated.

Service Element Affected: 
Database on Demand Service
Service is unavailable
Resolution date: 
Wed, Jul 3, 15:34
Posted by: 
Unit responsible for resolution: 
IT Department